Refund Policy
Last updated July 14, 2026
Overview
Plated is a monthly subscription service for personal chefs. Payments are processed by our Merchant of Record, Lemon Squeezy (Sold through Link, LLC). This policy explains how cancellations and refunds work.
Cancel anytime
You can cancel your subscription at any time from your account billing page or the Lemon Squeezy customer portal. When you cancel, your subscription will not renew again, and you will keep access to Plated until the end of your current paid billing period. We do not charge cancellation fees.
14-day money-back guarantee
If you are not satisfied with Plated, you may request a full refund of your first subscription payment within 14 days of that initial charge. To request it, email support@platedforchefs.com from the address associated with your account.
Renewal charges
Recurring renewal payments after your first payment are generally non-refundable, because you can cancel at any time before a renewal to avoid being charged. If you believe a renewal was charged in error, contact us and we will review it in good faith.
How to request a refund
Email support@platedforchefs.com with your account email and the reason for your request. Approved refunds are issued to your original payment method by Lemon Squeezy, typically within 5–10 business days depending on your bank.